Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: December 2024

Table of Contents

1. Introduction

Welcome to Check Helped ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-assisted verification service. By using our Service, you consent to the data practices described in this policy.

Our Commitment: We are committed to protecting your privacy and ensuring the security of your personal information. We adhere to industry-standard practices and comply with applicable data protection laws.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third-party sources.

2.1 Information You Provide

2.2 Information Collected Automatically

2.3 Information from Third Parties

We may receive information about you from our business partners, service providers, and publicly available sources to enhance our services and verify identities.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To provide and maintain our AI-assisted verification service
Security To detect, prevent, and address fraud and security issues
Communication To send service updates, security alerts, and support messages
Improvement To analyze usage patterns and improve our service functionality
Legal Compliance To comply with legal obligations and enforce our terms
Marketing To send promotional communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We work with trusted service providers who assist us in operating our Service and who are bound by strict confidentiality agreements, including:

These providers only have access to information necessary to perform their specific functions and cannot use it for other purposes.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, including:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

4.4 Telephone Consumer Protection Act (TCPA)

Any disclosures of personal data to third parties exclude use for the TCPA-regulated outreach, including but not limited to robocalls, telemarketing calls, or SMS messaging, unless we have separately and explicitly obtained prior express written consent from you in accordance with TCPA and CTIA standards.

5. Data Security

We implement comprehensive security measures to protect your information:

Security Measures Include:

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to maintaining industry-standard protection measures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention periods are based on:

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

7.2 Correction and Update

You can update or correct inaccurate information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to legal requirements and legitimate business needs.

7.4 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7.5 Do Not Track

Our Service does not currently respond to Do Not Track browser signals.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

8.1 Types of Cookies

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may impact Service functionality.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Your continued use of our Service after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We are committed to addressing your privacy concerns and will respond to inquiries within a reasonable timeframe.